1. WITHDRAWALS

a. You may withdraw your winnings by means of a payee cheque or an electronic bank transfer for the amount of winnings. You agree that all withdrawals you make are governed by the following conditions:

i. RummySingam can ask you for KYC documents to verify your address and identity at any stage. Withdrawals will be permitted only from accounts for which such KYC process is complete

ii. List of documents that can be considered as valid are following :

- Aadhar Card

- Bank Details

iii. You can choose to withdraw money from your user account at any time, subject to bonus/prize money withdrawal restrictions, by notifying us of your withdrawal request.

iv. Bonuses and promotional winnings are subject to withdrawal restrictions subject to additional terms and conditions.

v. Once notified, post verification of the withdrawal request, we may disburse the specified amount by cheque or electronic transfer based on the mode of withdrawal selected by you. We shall make our best efforts to honor your choice on the mode of withdrawal, but reserve the right to always disburse the specified amount to you by cheque. We also reserve the right to disburse the amount on the financial instrument used to Add Cash to your user account.

vi. Withdrawals attract processing charges as per the prevalent policy. You may be eligible to make one or more free withdrawals in a month depending on various factors including the amount of withdrawal or the mode of withdrawal. In the event that you do not have an adequate amount in your user account to pay the processing charge, your withdrawal will not be processed at that time. You may request for a free withdrawal subsequently if you become eligible for the same at such time.

vii. We will attempt our best to process your withdrawals in a timely manner, but there could be delays due to the time required for verification and completing the withdrawal transaction. We shall not be liable to pay you any form of compensation for the reason of delays in remitting payments to you from your user account.

viii. To be eligible to win a prize, you must be a resident of India and accessing the Services of RummySingam on the Website from India, but not from Andhra Pradesh, Telangana, Assam, Orissa, Nagaland, Sikkim, Meghalaya and any other state or city in India where it is not legal to play Cash Games.

ix. If you are a prize winner resident in India and physically present in India while accessing the services of RummySingam but not an Indian citizen, we will remit your winnings in Indian Rupees to the address given by you, provided, the address is within India.

x. If you have any withdrawable balance greater than minimum limit at any point of time and want to discontinue playing on our platform after 30 days of inactivity, you can either create a withdraw request provided your account is KYC verified or write to us at

xi. Be assured, your money will be transferred back to you after successful verification in minimum possible timeframe.